How Pre-Order Works

We keep you updated each step of the way.

Once you place your pre-order you will receive your confirmation email from us. All you need to do is sit back and wait for our updates.

Delivery time frames

The estimated dispatch date of your order is on each individual product page. If we believe there is going to be delays, we will update you via email as soon as we receive any updates from our freight partners.

Ordering in-stock item(s) with a pre-order item(s).

To keep the cost of shipping down for you we will send any in-stock item(s) along with your pre-order item(s). If you need the in-stock item now we suggest placing two separate orders.

Do I still receive my 30-Day Guarantee?

Absolutely! Your 30-Day Money back Guarantee starts from the day of delivery or the first attempted delivery.

Can I AfterPay a pre-order item(s)?

Pre-orders are just like any other order, you are welcome to use AfterPay for pre-orders.

Can I cancel my pre-order?

We do not offer refunds for change of mind. However, we will consider refunding your order if the estimated dispatch date has exceeded a reasonable time frame in the rare event of extreme delays of the stock arriving to us.